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Pricing and Billing
Do I have to pay VAT (or any other tax) on my order?
  There is no VAT charged on childrens clothes in the UK.

We will soon be adding other products on our website that will attract VAT, but this will be included in the price quoted. So the price you see is the price you pay.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us at info@animaltails.co.uk for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).